In the Media

Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. We have developed a comprehensive portfolio of interaction management solutions. Core technologies include contact center, attendant console, self-service and quality monitoring solutions that support any telephony environment—on premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 700 dedicated staff across the our international operations.

Click here to view industry articles featuring Enghouse Interactive

Press Releases

Thursday 11th Jun 2015

Enghouse Interactive to Showcase Latest Contact Center Advancements at 16th Annual Call Center Week 2015 Conference & Expo

Phoenix, AZ – Industry’s Most Comprehensive Portfolio of Customer Interaction Solutions Proves ROI, Answers the Call for Omni-Channel Customer Experience Management Phoenix, AZ — June 11, 2015 – Enghouse Interactive (BOOTH #306), developer of...
Read more...

Wednesday 3rd Jun 2015

Enghouse Interactive Supports Skype for Business 2015 With EICC

Phoenix, AZ – Contact Center Solutions Leader Reinforces Position at the Forefront of the Microsoft Partner Community Phoenix, AZ — June 3, 2015 – Enghouse Interactive (www.enghouseinteractive.com), developer of a comprehensive portfolio of...
Read more...

Tuesday 5th May 2015

Enghouse Interactive to Showcase Solution Portfolio at SAPPHIRE® NOW in Orlando

Orlando, FL – Contact Center Leader to Showcase Cutting-Edge Solutions ORLANDO, FL – May 5, 2015 – Enghouse Interactive (www.enghouseinteractive.com), (TSX:ESL) developer of a comprehensive portfolio of unified communications (UC) and contact center...
Read more...

Wednesday 29th Apr 2015

Enghouse Interactive Introduces to North America a Control Center Solution for Utility Management Companies

Charlotte, NC – Proven Customer Interaction Technology, Expertise and Understanding of Market Need for Improved Communications Drives Innovation CHARLOTTE, NC – April 29, 2015 – Today from the CS WEEK 2015 Conference (BOOTH#...
Read more...

Tuesday 14th Apr 2015

Enghouse Interactive Showcases Healthcare Solutions for Patient Interactions at HIMSS15

Chicago, IL – Award-Winning Provider Demos Specific Answer to Daunting Challenges CHICAGO, IL – Apr 14, 2015 – Today from booth #4755 at #HIMSS15 in Chicago, Enghouse Interactive (www.enghouseinteractive.com), (EI) announced that it...
Read more...

Thursday 9th Apr 2015

Enghouse Interactive CRM Connector 2015 Achieves Certified Integration With SAP®

Phoenix, AZ – Coupled With SAP Solutions, CRM Connector Enhances the Efficiency and Performance of Service and Support Teams by Providing Contact Center Agents a Single Interface With Click-to-Dial and Screen Pop Capabilities...
Read more...

Wednesday 18th Mar 2015

Enghouse Interactive Achieves Microsoft Gold Application Development and Communications Competencies

Phoenix, AZ – Contact Center Solutions Leader Recognized for Best-in-class Capabilities and Expertise, Evidenced by Technology Success and Commitment to Customers Phoenix, AZ — March 18, 2015 – Enghouse Interactive (www.enghouseinteractive.com), developer of...
Read more...

Tuesday 10th Mar 2015

Enghouse Interactive Unveils Major Update to Contact Center: Enterprise (CCE)

Phoenix, AZ – PRC 3 of CCE Version 9 Empowers Agents with Blended Predictive Dialing in an Omni-channel Universal Queue That Improves Efficiency WHILE Saving Resources. Seamless Customer Interactions are also Better Enabled...
Read more...

Tuesday 20th Jan 2015

Enghouse Interactive Releases Communications Center 8.1

Phoenix, AZ – Contact Center Solution Enhances Customer Interactions With New Operator Console, Supervisor Visibility, Mobility, Video Integration, and Extended Lync Functionality Phoenix, AZ — January 20, 2015 — Enghouse Interactive (@EnghouseInterac), a...
Read more...

Tuesday 22nd Apr 2014

Enghouse Interactive Releases Version 9.0 of its Enterprise Contact Center

Phoenix, AZ – Product Updates focus on enhancing collaboration, operational efficiencies, and reducing cost of ownership Phoenix, AZ — April 22, 2014 — Enghouse Interactive, developer of a comprehensive portfolio of unified communications...
Read more...

Wednesday 26th Mar 2014

Enghouse Interactive Enhances Outbound Dialer Solution

Phoenix, AZ – Outbound communication and messaging technology to help customers in key industries Phoenix, AZ — March 26, 2014 — Enghouse Interactive, developer of a comprehensive portfolio of unified communications and call...
Read more...

Monday 24th Mar 2014

Enghouse Interactive Boosts Cloud Offering for Enterprises and Service Providers

Phoenix, AZ – More solutions in the Cloud means new and existing customers have flexible deployment options Phoenix, AZ — March 24th, 2014 – Enghouse Interactive, developer of a comprehensive portfolio of unified...
Read more...