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Release date: Friday 29th Jun 2012

Trio Enterprise adds support for virtualization in a Microsoft Hyper-V environment

Stockholm, Sweden

Stockholm, Sweden – June 29, 2012. Trio Enterprise, part of Enghouse Interactive, a leading provider of premise and cloud contact centre suites, announced today that its Trio Enterprise 3.2 now also has added support for virtualization in a Microsoft Hyper-V environment. Enterprise 3.2 offers an even more available and scalable solution for customers that face increasingly more complex IT environments. The benefits of Trio Enterprise 3.2 include:

• Low total cost of ownership due to better utilization of hardware

• Enhanced quality of speech in a virtual environment

• Service providers can run multiple hosted customer deployments on shared hardware giving access to centralized management and support

• Improved scalability

”We constantly strive to meet the market demand for more cost efficient and flexible solutions therefore we are very proud to announce that Trio Enterprise 3.2 now also is supporting virtualization in a Microsoft Hyper-V environment,” stated Michael Stubbing CEO at Trio Enterprise.

About Trio Enterprise

AB Trio Enterprise, part of Enghouse Interactive, has more than 25 years’ experience in developing and delivering platform independent software and systems for business telephony. Trio Enterprise works with integrated telephony and advanced call and message management, as well as solutions for customer service systems that are supplied using a single communication platform. For more information, please visit www.trio.com.

About Enghouse Interactive

Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company develops the most comprehensive portfolio of interaction management solutions, spanning structured, unstructured and self-service interactions. Core technologies include contact center, attendant console, IVR and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network Trio and Microsoft Hyper-V – Page 2 of 2 of partners and more than 700 dedicated staff across the company’s international operations.

Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX) under the symbol “ESL.” Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including Arc, CosmoCom, Datapulse, Syntellect, Telrex, Trio and Zeacom. Learn more at www.enghouseinteractive.com.

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