Interaction Management News

Press releases from Enghouse Interactive and related brands:

Marvel-Distribution Announces the Immediate Availability of the Enghouse Interactive Quality Management Suite - June 14, 2013
Reduce the Cost of Delivering Exceptional Customer Service with the Latest Edition of Enghouse Interactive Communications Portal - June 4, 2013
Enghouse Interactive Announces Latest Iteration of Quality Management Suite - May 7, 2013
Enghouse Interactive Brings Cloud Contact Solutions for the Cloud and Microsoft Lync to Sviaz Expocomm 2013
- May 6, 2013
Barix Integrates with Enghouse Interactive Applications for Avaya CS 1000 - March 25, 2013
Enghouse Interactive Delivers Enhanced Support for Contact Center Service Providers with Latest Release of Cloud Solution - February 12, 2013
Enghouse Interactive to Unveil New Solution for Enabling Contact Centres on Microsoft Lync at Unified Communications Expo - February 7, 2013
Enghouse Interactive Unveils New Version of Arc Pro Attendant Console - January 21, 2013
Enghouse Interactive Strengthens its Foothold in Europe with Expansion of New Local Company - January 8, 2013
Cloud-Deployment Options for Enghouse Interactive Contact Center: Enterprise Offer Flexibility that Maximizes ROI and Reduces TCO - January 7, 2013
Enghouse Interactive iAgent Delivers Multi-Channel Contact Center Agent Experience, Anytime…Anywhere
- November 14, 2012
Enghouse Interactive Wins Prestigious 2012 Arizona Governor's Celebration of Innovation Award - November 12, 2012
Enghouse Interactive a Finalist in Upcoming Arizona Governor's Innovation Awards - November 7, 2012
Zeacom Communications Center 6.2 Delivers Enhanced Contact Center Experience - November 6, 2012
Enghouse Systems Acquires Visionutveckling AB - November 1, 2012
"There's a Voice Revolution in UK Contact Centres" Finds ContactBabel Research - October 31, 2012
Enghouse Interactive Welcomes Qualycloud as the First Accredited Call Recording Partner in France - October 29, 2012
Zeacom Communications Center Passes Microsoft Lync ISV Qualification - October 12, 2012
Enghouse Interactive Receives 2012 Speech Technology Excellence Award - October 9, 2012
Cloud-based Contact Center Decision Process the Focus of Enghouse Interactive Sponsored Guide - September 19, 2012
"Using the Cloud for Customer Service" – Enghouse Interactive puts forward the Business Case at Call Centre Focus Conference - September 19, 2012
Enghouse Interactive Leads the Effortless Revolution at CC Expo 2012 - September 13, 2012
Trio Enterprise Announces Launch of Version 4 - September 5, 2012
Enghouse Interactive and Pridis Announce Strategic Alliance - July 20, 2012
Enghouse Wins Multiple Awards for Multichannel Contact Center Solutions - July 17, 2012
Ronco Communications and Zeacom Forge Partnership to Deliver Leading-Edge, Enterprise-Class Contact Center Solutions - July 10, 2012
Zeacom Launches ZCC Helpdesk for Lync at 2012 Microsoft Worldwide Partner Conference in Toronto - July 9, 2012
Trio Enterprise Adds Support for Virtualization in a Microsoft Hyper-V Environment - June 29, 2012
Enghouse Interactive Announces Quality Management Suite with Enhanced Reporting - June 19, 2012
CallRex Call Recording Software Achieves Qualification Testing for Microsoft Lync - June 13, 2012
Enghouse Systems Limited Acquires Zeacom Group Limited - May 31, 2012
Enghouse Interactive and Intertec Systems Invite Organisations To Enter The Cloud At Middle East Call Centre '12
- May 31, 2012
Enghouse Interactive CT Connect Verified as Cisco Compatible - May 23, 2012
Enghouse Interactive Announces Successful Qualification for Microsoft Lync - May 15, 2012
Enghouse Wins Prestigious Award for Interaction Management - May 3, 2012
Enghouse Interactive Sponsored Study Reinforces Benefits of Virtual and Cloud-Based Contact Centers - May 1, 2012
Enghouse Interactive Announces Pure IP Operator Console Option for Avaya CS1000 - April 24, 2012
Christoph Mosing Appointed President of Enghouse Interactive USA - March 26, 2012
Enghouse Interactive Shares Findings on Structured, Unstructured and Self-Service Interactions - March 20, 2012
Survey: U.S. IT Decision Makers Say Good Customer Service More Important Than Managing Costs - February 28, 2012
Enghouse Interactive Wins in Multiple Categories for Customer Interaction Solutions® Magazine 2011 Product of the Year Awards - February 14, 2012
Do You Really Need an Office Anymore? - February 9, 2012
Enghouse Interactive Introduces the Next Evolution of CallRex Workforce Management™ Software - January 17, 2012
Enghouse Interactive Announces the Latest Release of CallRex Call Recording Software with Enriched Quality Management Solutions for Microsoft Lync Server 2010 - January 10, 2012
The Launch of Trio Enterprise 3.2 - November 1, 2011
Telrex Announces Completion of Interoperability Testing of CallRex Call Recording Software - September 26, 2011
Sensée Selects CosmoCom Cloud-Based Contact Center Solution to Power their Unique Homeworking Service - September 13, 2011
Trio is now Part of Enghouse Interactive - August 30, 2011
CosmoCom is Now Part of Enghouse Interactive - August 24, 2011
Telrex is Now Part of Enghouse Interactive - August 18, 2011
Syntellect is Now Part of Enghouse Interactive - August 18, 2011
Datapulse is Now Part of Enghouse Interactive – August 18, 2011
Arc Solutions is Now Part of Enghouse Interactive - August 18, 2011
Telrex Announces the Latest Release of CallRex Call Recording Software with Enhances Security Options - June 22, 2011
Arc Solutions Unveils Arc Premium Release 5.1.3 - June 7, 2011
CallRex Call Recording Completes ShoreTel Validation Testing - June 7, 2011

For earlier press releases, visit the following brand-specific media pages: