Products
Enghouse Interactive is the union of products and expertise from leading solution providers including: Arc Solutions, CosmoCom, Datapulse, Syntellect, Telrex, and Trio. Now a single, global organization, Enghouse Interactive delivers flexible and scalable solutions that will meet a company's communications needs across their organization, including: global communications management, contact center solutions, attendant consoles, IVR or self-service solutions and call recording and quality management tools.
Learn more about each Enghouse Interactive brand:
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Arc Solutions: Attendant Consoles and Communication Management Solutions for Cisco Arc Solutions is a Cisco Technology Developer and OEM Partner, providing the large range of fully certified applications through a network of Cisco Business Partners around the world.  |
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CosmoCom: Cloud-based Contact Center and IVR Solutions CosmoCom empowers enterprises and service providers to build private and public cloud contact center solutions that free customers from the boundaries imposed by traditional industry products. |
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Datapulse: Attendant Console and Communications Management Solutions for Microsoft, Avaya and Mixed-switch Environments |
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Syntellect: Premise-Based Contact Center and IVR Solutions for Mixed-switch Environments Syntellect is a leading provider of self-service and live contact center solutions spanning the entire customer service spectrum. |
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Telrex: IP-based Call Recording and Workforce Management Solutions Telrex delivers enterprise-class workforce optimization solutions to businesses around the world. Software and services from Telrex are scalable to thousands of users, affordable, and practical for businesses of all sizes. |
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Trio:: Platform Independent Interaction Management Solutions Trio develops telephony systems that help your company prove that you take high standards of service and availability seriously. |
