Arc Pro Console for Cisco

Enghouse Interactive Console for Cisco

Leading Operator Console for Cisco Unified Communications Manager

Enghouse Interactive is a Cisco Preferred Solution Partner

Enghouse Interactive Console for Cisco (also known as Arc Pro) is a PC-based professional attendant operator console, designed exclusively for use with the Cisco Unified Communications Manager (CUCM) platform, and boasts a wealth of advanced features that are proven to help organizations dramatically reduce call answer time and so improve the customer experience. Arc Pro Console for Cisco is the de facto standard alternative to the end-of life Cisco Unified Attendant Console.

Arc Pro Console for Cisco offers a wealth of advanced features that help organizations dramatically improve call answer speed, reduce call wait time, and generally improve the caller experience.
  • Exceptional call handling
  • Integrated presence
  • Call recording
  • Intuitive user interface
  • Advanced contact features
  • Operator metrics
  • Intelligent call routing
  • Click-2-dial
  • Wallboard display
  • Enhanced, integrated directory
  • Resilience options
  • Simple administration
Arc Pro Directory Solution for Cisco


University of Wolverhampton

Case Study

Delivering exceptional customer service & call handling

Heffernan Insurance

Case Study

Arc Pro centrally controlled operator center solution

Willamette Education Services District

Case Study

Professional first impressions & successful call completions

Arc Pro Brochure


Learn more about Arc Pro Operator Console for Cisco

We understand your business has unique needs and challenges. Contact Us to learn how our operator console solutions for Cisco can help. Schedule a personalized demonstration today.