Enghouse Interactive's Arc Pro
Console for Cisco

Leading Operator Console for the Cisco Unified Communications Manager


Enghouse Interactive Operator Console for Cisco is a preferred solution for the Cisco Unifed Communications Manager platform.
 

Enghouse Interactive's Arc Pro Console for Cisco (also known as Arc Premium) is a PC-based professional attendant operator console, designed exclusively for use with the Cisco Unified Communications Manager (CUCM) platform, and boasts a wealth of advanced features that are proven to help organizations dramatically reduce call answer time and so improve the customer experience. Arc Pro Console for Cisco is the de-facto standard alternative to the end-of life Cisco Unified Attendant Console.

Arc Pro Console for Cisco offers a wealth of advanced features that help organizations dramatically improve call answer speed, reduce call wait time, and generally improve the caller experience.

  • Exceptional call handling
  • Integrated presence
  • Call recording
  • Intuitive user interface
  • Advanced contact features
  • Operator metrics
  • Intelligent call routing
  • Click-2-dial
  • Wallboard display
  • Enhanced, integrated directory
  • Resilience options
  • Simple administration



To learn more about industry-leading Cisco operator console solutions from Enghouse Interactive, please contact us to speak with a representative and schedule a personalized demonstration.



Attendant Console for Cisco - Operator Console