Enghouse Interactive's Arc Pro
Console for Cisco
Leading Operator Console for the Cisco Unified Communications Manager
 | Enghouse Interactive's Arc Pro Console for Cisco (also known as Arc Premium) is a PC-based professional attendant operator console, designed exclusively for use with the Cisco Unified Communications Manager (CUCM) platform, and boasts a wealth of advanced features that are proven to help organizations dramatically reduce call answer time and so improve the customer experience. Arc Pro Console for Cisco is the de-facto standard alternative to the end-of life Cisco Unified Attendant Console. |
Arc Pro Console for Cisco offers a wealth of advanced features that help organizations dramatically improve call answer speed, reduce call wait time, and generally improve the caller experience.
- Exceptional call handling
- Integrated presence
- Call recording
- Intuitive user interface
- Advanced contact features
- Operator metrics
- Intelligent call routing
- Click-2-dial
- Wallboard display
- Enhanced, integrated directory
- Resilience options
- Simple administration
To learn more about industry-leading Cisco operator console solutions from Enghouse Interactive, please contact us to speak with a representative and schedule a personalized demonstration.
