Contact Center: Service Provider (CCSP)
Enghouse Interactive Contact Center Service Provider solution was the first true omni-channel cloud-based contact center option on the market with full multi-tenancy as standard. Designed as an all-in-one virtual contact center suite, CCSP includes ACD, IVR, CTI, predictive dialing, multimedia recording and administrative tools on a single platform that can grow and flex with requirements.
CCSP solution is ideal for business process outsourcers, large enterprise customers who want to deploy multiple disparate contact centers, and service providers who want to offer contact center in the Cloud to their customers using a single hardware infrastructure.