Partner Certification

You’ve made the decision to partner with Enghouse Interactive and sell our solutions. How do you ensure that you are making the most of that opportunity? An Enghouse Interactive Certification tests and recognizes your acquired knowledge through a Professional Certification Program, and demonstrates a high level of commitment to the associated field of practice as well as providing a number of other benefits.

Why Certify?

Increased margin, bigger discounts
Accomplishing a level of certification for your staff fulfills the requirements of the Enghouse Interactive Partner Program and entitles you to a greater margin on solution sales.

Set your business apart
High-quality training can help your business get a jump start on the competition by giving you the knowledge to succeed; you will occasionally be competing with other vendors selling an Enghouse Interactive solution. Certification could mean the difference in making the sale.

Credibility
Certification will give your staff the credibility they need to speak with your customers with integrity, because they have a high level of knowledge and experience with the products.

Efficiency
Certification will enable your staff to work smarter and more productively as they sell, install and support Enghouse Interactive solutions more quickly and with a greater level of success.

Passion
When implementing any solution you’ve got to sell it internally before you can sell it externally. An Enghouse Interactive Certification can get your staff fired up about the new product and they can spread the word to the rest of your organization.

Experience is Key
Certification is important. You need to have an in-depth knowledge of any product before you can sell, install and support it. Studies show that 70% of learning happens on the job and there is no substitute for hands-on learning. We suggest that you work closely with the Enghouse Pro Services team on your first few projects after certification.

For more information please contact us

Certification Options

This document gives you a step by step path for certifying your staff in the major products in the Enghouse Interactive portfolio.

Certify on Our Individual Products

Communications Center (CC)
Sales Engineering Certification
Installation Certification
Support Certification

Quality Management Suite (QMS)
Sales Engineering Certification
Installation Certification
Support Certification

Contact Center for Enterprise (CCE)
Sales Engineering Certification
Installation Certification

Communications Portal (CP)
Sales Engineering Certification
Installation Certification

Upcoming Courses

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Both instructors were very knowledgeable and the pace was perfect. Can’t wait to go back to the US and sing the praises of Arc (console for Cisco)!

Janice Lofton, Accenture

The course was very useful. I now feel that I would be able to do a full deployment with confidence.

Jeff Souther, Nexusis