Download Gartner's 2018 Magic Quadrant for Contact Center Infrastructure Report

Download this report to discover: 

  • How to update your contact center to challenge the staus quo 
  • How contact center vendors compare in their offerings 
  • An outside perspective of the strengths and weaknesses of vendors  
  • How to evaluate key criteria to guide your decision-making process  

Get your report here. 

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2018 Gartner Magic Quadrant Challenger


Over the past three years, Enghouse has moved from a Niche Player in 2016 to a Challenger within the 2018 Magic Quadrant for Contact Center Infrastructure.  

As businesses worldwide move from voice-only call centers to omni-channel contact centers, they must have a partner with the expertise to help them ‘future-proof." 

Enghouse Interactive full-service solutions allow organizations to grow in both size and capability. 

Competitive Advantages for Enghouse Interactive:

  • Flexibility and Scalability for Any Budget
  • Migration Expertise: More Than 600 Successful Skype for Business Contact Center Deployments
  • Cloud Options for All
  • One-Stop Shop for All Customer Service Applications

Enghouse Interactive's Leadership Weigh-in on the Gartner Report

Enghouse Interactive President, Ernie Wallerstein, and Global VP of Product Management, John Cray, discuss the reasons behind Enghouse Interactive’s recent positioning as a Challenger within the Magic Quadrant for Contact Center Infrastructure.

Over 10,000 of the World's Most Customer-Centric Companies Use Enghouse Interactive

About Enghouse Interactive

We are a leading provider of customer experience technology. Our technology is designed to help business maximize the value of their customer interactions using any form of digital or voice communication, making customer experience teams more productive, leaving more time for proactive customer engagement. Our products include both cloud and premise based solutions giving our customers the alternatives and flexibility they desire.  

Contact Us

info.ei@enghouse.com | www.enghouseinteractive.com Copyright © 2018 Enghouse Interactive | Privacy Policy


2018 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide

Gartner has once again named Enghouse Interactive a Challenger in its latest Magic Quadrant for Contact Center Infrastructure.

Download this report to discover:

  • How contact center vendors compare in their offerings
  • An outside perspective of the strengths and weaknesses of vendors  
  • How to evaluate key criteria to guide your decision-making process

Get your report here.  

Privacy Policy: We hate spam and promise to keep your email address safe

2018 Gartner Magic Quadrant Challenger


Over the past three years, Enghouse has moved from a Niche Player in 2016 to a Challenger within the 2018 Magic Quadrant for Contact Center Infrastructure.  

As businesses worldwide move from voice-only call centers to omni-channel contact centers, they must have a partner with the expertise to help them ‘future-proof." 

Enghouse Interactive full-service solutions allow organizations to grow in both size and capability. 

Competitive Advantages for Enghouse Interactive:

  • Flexibility and Scalability for Any Budget
  • Migration Expertise: More Than 600 Successful Skype for Business Contact Center Deployments
  • Cloud Options for All
  • One-Stop Shop for All Customer Service Applications

Enghouse Interactive's Leadership Weigh-in on the Gartner Report

Enghouse Interactive President, Ernie Wallerstein, and Global VP of Product Management, John Cray, discuss the reasons behind Enghouse Interactive’s recent positioning as a Challenger within the Magic Quadrant for Contact Center Infrastructure.

Over 10,000 of the World's Most Customer-Centric Companies Use Enghouse Interactive

About Enghouse Interactive

We are a leading provider of customer experience technology. Our technology is designed to help business maximize the value of their customer interactions using any form of digital or voice communication, making customer experience teams more productive, leaving more time for proactive customer engagement. Our products include both cloud and premise based solutions giving our customers the alternatives and flexibility they desire.  

Contact Us

info.ei@enghouse.com | www.enghouseinteractive.com Copyright © 2018 Enghouse Interactive | Privacy Policy