Makes Top of the List for Innovative Multi-Channel Contact Center Suite
PHOENIX, AZ (PRWEB) NOVEMBER 07, 2012 -Enghouse Interactive, developer of the most comprehensive portfolio of interaction management solutions, announced that it is a finalist in the “Innovator of the Year – Large Company” category for the upcoming 2012 Arizona Governor’s Celebration of Innovation Awards (GCOI). The awards are presented by the Arizona Technology Council and the Arizona Department of Commerce. The winners will be revealed on November 8, at a ceremony in Phoenix.
The company was nominated for it switch-independent, multi-channel contact center suite, CIM (Customer Interaction Management) which is also known as Contact Center: Enterprise. Enghouse Interactive is one of three finalists in its category along with American Express and IBM.
“The GCOI awards event honors leaders whose vision, passion and dedication are helping to change the world and propel Arizona to a position of economic strength,” said Steven G. Zylstra, president and CEO of the Arizona Technology Council. “I congratulate this year’s teachers, students, company finalists and individual award winners, all of which are truly making a difference.”
“We are honored to have made the final round with the likes of American Express and IBM. This accomplishment is directly attributed to the team of people who work for Enghouse Interactive who are commitment to providing a better way of interacting with customers; they are the true drivers of innovation for the organization,” said Christoph Mosing, President of Enghouse Interactive USA “It is also a tribute to our customers and partners whose feedback has helped shape the direction of our interaction management products for more than two decades. We are looking forward to the awards ceremony on November 8th.”
About the Arizona Technology Council
The Arizona Technology Council is Arizona’s premier trade association for science and technology companies. Recognized as having a diverse professional business community, Council members work towards furthering the advancement of technology in Arizona through leadership, education, legislation and social action. The Arizona Technology Council offers numerous events, educational forums and business conferences that bring together leaders, managers, employees and visionaries to make an impact on the technology industry. These interactions contribute to the Council’s culture of growing member businesses and transforming technology in Arizona. To become a member or to learn more about the Arizona Technology Council, please visit http://www.aztechcouncil.org.
About the Arizona Commerce Authority
The Arizona Commerce Authority, formerly the Arizona Department of Commerce, is dedicated to welcoming businesses to Arizona and encouraging the expansion of existing businesses in the State. The agency maintains foreign trade offices in Asia, Europe and Mexico. The Arizona Commerce Authority plays a leading role in promoting the Aerospace and Defense industry in Arizona.
About Enghouse Interactive
Enghouse Interactive (http://www.enghouseinteractive.com) delivers technology and expertise to maximize the value of every customer interaction. The Company develops the most comprehensive portfolio of interaction management solutions, spanning structured, unstructured and self-service interactions. Core technologies include contact center, attendant console, IVR and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive, operating through highly regarded specialists including Arc, CosmoCom, Datapulse, Syntellect, Telrex, Trio and Zeacom, has thousands of customers worldwide, supported by a global network of partners and more than 700 dedicated staff across the company’s international operations.
Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a leading global provider of enterprise software solutions serving a variety of distinct vertical markets. Its strategy is to build a larger and more diverse software company through strategic acquisitions and managed growth. Enghouse shares are listed on the Toronto Stock Exchange under the symbol “ENGH”. Further information about Enghouse may be obtained from the Company’s web site at http://www.enghouse.com.