Enghouse Interactive Americas
Enghouse Interactive Americas
Enghouse Artificial Intelligence

Listen. Understand. Act.

Improve the Customer Experience by extracting actionable insights from the customer journey. At every touchpoint.

With the majority of organizations focusing their operational investments on improving customer experience, customer satisfaction surveys and Voice of the Customer (VoC) programs have become key elements in providing the insight required to properly focus on those investments.

While these approaches collect feedback from consumers, the missing piece of the puzzle is transforming it into actionable insights that benefit customers and the business alike, based on that feedback. Artificial Intelligence (AI) listens. It helps you understand what needs to be improved, and it can show you how.

Download this eBook to learn:

  • The benefits of AI in a Contact Center
  • How to develop an effective AI approach
  • Best practices to extract insights using AI

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About Enghouse Interactive

We are the world’s most reliable contact center technology provider. Our global brand is built on our track-record of consistently honoring our commitments – to our customers, our staff and our shareholders.  

Enghouse Interactive, a subsidiary of Enghouse Systems Limited (TSX: ENGH), is a leading global provider of contact center software and service solutions that deliver enhanced customer service and transform the contact center from a cost center into a powerful growth engine. Our Practices and Solutions enable businesses to leverage meaningful, daily customer interactions to extract key insights used to deepen customer loyalty and uncover new opportunities to add value, profitably. Globally, Enghouse Interactive’s divisions support over 10,000 customers across 100+ countries, respecting local regulatory requirements, and supports any telephony technology, whether deployed on premises or in the Cloud, ensuring that our customers can be reached by their customers – anytime, anywhere, and via any channel.

Contact Us

Phone: 1-833-ENG-INTv (364-4688) Email: Hello@enghouse.com Website: www.enghouseinteractive.com

Contact Us

Phone: 1-833-ENG-INTv (364-4688) Email: Hello@enghouse.com Website: www.enghouseinteractive.com

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