With Enghouse Cloud, you'll experience:
Ensure your contact center can easily and quickly take advantage of new technologies like social response, big data, and artificial intelligence so you can keep pace with changing expectations
No capital investments, third-party costs or ongoing expense surprises - with a subcription based model, pay the same rate per agent, per month for the duration of your contract
Enjoy quick deployment, benefit from significant efficiencies, and as your business grows or your needs change, add agents, communication channels or features in real-time
Benefit from dedicated focus on key security requirements, including SOC2, HIPAA and PCI compliance
Deploy a single location or distributed global centers with a reliable and resilient cloud architecture. Small to large, simple to complex
Agents can log into the system from anywhere with an internet connection, whether they are in the office, at home, or on the road
Maintained by Enghouse, your IT team can now focus on optimizing your core business technologies, not managing, and maintaining your contact center
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ABOUT ENGHOUSE INTERACTIVE
We strive to be the worlds most reliable contact center technology provider. Our technology transforms contact centers into a growth engine for businesses globally. Businesses can leverage their contact centers to extract powerful insights, captured from the voice of the customer, to help increases customer retention, uncovers product opportunities, help to understand buyer personas and identify new revenue opportunities.
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