Enghouse Interactive Americas
Enghouse Interactive Americas

ContactBabel: The Inner Circle Guide To Customer Engagement & Personalization

Customer personalization has long been within the remit of organizations’ marketing departments which, despite doing so at scale, try to make new and existing customers feel that offers and products are tailored specifically for them.

Moving beyond the mass-production model employed historically in many contact centers, customer personalization has recently become of great interest to businesses looking to improve their customer experience within the contact center and other service channels.

By doing so, businesses aim to extend the positive reach of the brand beyond the original marketing touch points, keeping customers positively engaged and turning them into loyal, long-term advocates for the organization

Download this guide now to learn about importance of Personalization & Customer Engagement in Contact Centers

SIGN UP TO RECEIVE FREE Guide TODAY

About Enghouse Interactive

We are the world’s most reliable contact center technology provider. Our global brand is built on our track-record of consistently honoring our commitments – to our customers, our staff and our shareholders.  

Enghouse Interactive, a subsidiary of Enghouse Systems Limited (TSX: ENGH), is a leading global provider of contact center software and service solutions that deliver enhanced customer service and transform the contact center from a cost center into a powerful growth engine. Our Practices and Solutions enable businesses to leverage meaningful, daily customer interactions to extract key insights used to deepen customer loyalty and uncover new opportunities to add value, profitably. Globally, Enghouse Interactive’s divisions support over 10,000 customers across 100+ countries, respecting local regulatory requirements, and supports any telephony technology, whether deployed on premises or in the Cloud, ensuring that our customers can be reached by their customers – anytime, anywhere, and via any channel.

Contact Us

Phone: 1-833-ENG-INTv (364-4688) Email: Hello@enghouse.com Website: www.enghouseinteractive.com

Contact Us

Phone: 1-833-ENG-INTv (364-4688) Email: Hello@enghouse.com Website: www.enghouseinteractive.com

Privacy Policy | Enghouse Interactive Copyright © 2021