{"version":"1.0","provider_name":"Enghouse Interaktiv","provider_url":"https:\/\/www.enghouseinteractive.com\/de","author_name":"louissubirana","author_url":"https:\/\/www.enghouseinteractive.com\/de\/blog\/author\/louissubirana\/","title":"Top 11 Features to Look for in a Contact Center Solution for Utility Companies - Enghouse Interactive","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"CB0r2a9gMT\"><a href=\"https:\/\/www.enghouseinteractive.com\/de\/blog\/contact-center-features-utility-companies\/\">Die 11 wichtigsten Merkmale einer Contact Center-L\u00f6sung f\u00fcr Versorgungsunternehmen<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.enghouseinteractive.com\/de\/blog\/contact-center-features-utility-companies\/embed\/#?secret=CB0r2a9gMT\" width=\"600\" height=\"338\" title=\"\u201eDie 11 wichtigsten Merkmale, die eine Contact Center-L\u00f6sung f\u00fcr Versorgungsunternehmen aufweisen sollte\u201c - Enghouse Interactive\" data-secret=\"CB0r2a9gMT\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.enghouseinteractive.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/www.enghouseinteractive.com\/wp-content\/uploads\/2024\/10\/EnghouseTopFeaturestoConsiderBeforeBuyingaCon-image2.jpg","thumbnail_width":1200,"thumbnail_height":675,"description":"Discover why Enghouse Interactive\u2019s Cloud Contact Center Solution for Utilities is the ultimate choice for utility companies. Learn about its comprehensive features, including omnichannel support, intelligent routing, proactive communication, and seamless third-party integrations designed to enhance customer service and operational efficiency."}