{"version":"1.0","provider_name":"Enghouse Interactivo","provider_url":"https:\/\/www.enghouseinteractive.com\/es","author_name":"louissubirana","author_url":"https:\/\/www.enghouseinteractive.com\/es\/blog\/author\/louissubirana\/","title":"Top 11 Features to Look for in a Contact Center Solution for Utility Companies - Enghouse Interactive","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"ZxhKzg4M1G\"><a href=\"https:\/\/www.enghouseinteractive.com\/es\/blog\/contact-center-features-utility-companies\/\">Las 11 caracter\u00edsticas principales que deben buscarse en una soluci\u00f3n de Contact Center para empresas de servicios p\u00fablicos<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.enghouseinteractive.com\/es\/blog\/contact-center-features-utility-companies\/embed\/#?secret=ZxhKzg4M1G\" width=\"600\" height=\"338\" title=\"\u00abLas 11 caracter\u00edsticas principales que deben buscarse en una soluci\u00f3n Contact Center para empresas de servicios p\u00fablicos\u00bb - Enghouse Interactive\" data-secret=\"ZxhKzg4M1G\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.enghouseinteractive.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/www.enghouseinteractive.com\/wp-content\/uploads\/2024\/10\/EnghouseTopFeaturestoConsiderBeforeBuyingaCon-image2.jpg","thumbnail_width":1200,"thumbnail_height":675,"description":"Discover why Enghouse Interactive\u2019s Cloud Contact Center Solution for Utilities is the ultimate choice for utility companies. Learn about its comprehensive features, including omnichannel support, intelligent routing, proactive communication, and seamless third-party integrations designed to enhance customer service and operational efficiency."}