Improve Patient Care with IVR
Provide exceptional patient experiences without sacrificing compliance, budgets, or staff productivity. Enghouse Interactive’s Contact Center solutions help providers meet their business needs:
- Improve the patient call experience:
- Intelligently route calls to the appropriate staff member quickly.
- Proactively notify patients of appointments, test results, etc.
- Reduce operational costs related to patient care by shortening patient wait times.
- Integrate with existing back-office systems for a smooth patient and employee experience.
- Offer prescription refills through IVR self-service solution.
To find out more about how Enghouse Interactive’s IVR solutions could help your organization take a look at our IVR products or contact us to discuss your requirements.
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