{"version":"1.0","provider_name":"Enghouse Interactive","provider_url":"https:\/\/www.enghouseinteractive.com\/pt-br","author_name":"louissubirana","author_url":"https:\/\/www.enghouseinteractive.com\/pt-br\/blog\/author\/louissubirana\/","title":"9 Proven Strategies to Improve Call Center Agent Productivity - Enghouse Interactive","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"8al46x6OSZ\"><a href=\"https:\/\/www.enghouseinteractive.com\/pt-br\/blog\/call-center-agent-productivity\/\">9 Estrat\u00e9gias comprovadas para melhorar a produtividade do agente do call center<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.enghouseinteractive.com\/pt-br\/blog\/call-center-agent-productivity\/embed\/#?secret=8al46x6OSZ\" width=\"600\" height=\"338\" title=\"\u201c9 Estrat\u00e9gias comprovadas para melhorar a produtividade do agente do call center\u201d - Enghouse Interactive\" data-secret=\"8al46x6OSZ\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.enghouseinteractive.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/www.enghouseinteractive.com\/wp-content\/uploads\/2024\/10\/EnghouseInteractiveBlogCallCenterAgentProduct-image5.png","thumbnail_width":1200,"thumbnail_height":630,"description":"Discover the ultimate guide to call center agent productivity with critical metrics, the importance of productivity, and proven strategies to boost performance. Learn how Enghouse solutions can enhance agent efficiency and improve customer satisfaction in your contact center."}