{"version":"1.0","provider_name":"Enghouse Interactive","provider_url":"https:\/\/www.enghouseinteractive.com\/pt","author_name":"louissubirana","author_url":"https:\/\/www.enghouseinteractive.com\/pt\/blog\/author\/louissubirana\/","title":"Top 11 Features to Look for in a Contact Center Solution for Utility Companies - Enghouse Interactive","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"9FcuAWe6Nw\"><a href=\"https:\/\/www.enghouseinteractive.com\/pt\/blog\/contact-center-features-utility-companies\/\">As 11 principais funcionalidades a procurar numa solu\u00e7\u00e3o Contact Center para empresas de servi\u00e7os p\u00fablicos<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.enghouseinteractive.com\/pt\/blog\/contact-center-features-utility-companies\/embed\/#?secret=9FcuAWe6Nw\" width=\"600\" height=\"338\" title=\"\u201cAs 11 principais carater\u00edsticas a procurar numa solu\u00e7\u00e3o Contact Center para empresas de servi\u00e7os p\u00fablicos\u201d - Enghouse Interactive\" data-secret=\"9FcuAWe6Nw\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.enghouseinteractive.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/www.enghouseinteractive.com\/wp-content\/uploads\/2024\/10\/EnghouseTopFeaturestoConsiderBeforeBuyingaCon-image2.jpg","thumbnail_width":1200,"thumbnail_height":675,"description":"Discover why Enghouse Interactive\u2019s Cloud Contact Center Solution for Utilities is the ultimate choice for utility companies. Learn about its comprehensive features, including omnichannel support, intelligent routing, proactive communication, and seamless third-party integrations designed to enhance customer service and operational efficiency."}