CCSP: Built to deliver CCaaS
We are incredibly proud that Enghouse Interactive’s Contact Center Service Provider (CCSP) powers cloud contact center for two of the four leaders in the Gartner Magic Quadrant for Contact Center as a Service, Western Europe.
CCSP is a cloud delivery platform, purpose built for service providers who leverage it to build, sell and operate ‘contact-center-as-a-service’ (CCaaS) solutions for their prospects and customers.
- Expand into the CCaaS market space and create new revenue streams
- Provide differentiated omni-channel cloud contact center solutions
- Enjoy operational economies of scale with a carrier grade, multi-tenant architecture
- Quickly onboard new customers with web accessible provisioning
For the end customer CCaaS is more flexible, speeds the adoption of new channels and features, scales more easily, and allows you to pay for what you use.