Enghouse Systems Limited (TSX:ENGH) announced today it has broadened its contact center portfolio by acquiring Survox, Inc. of San Francisco.
Survox is a well-established, multi-mode, voice-based survey automation software and services provider. Its offerings enable market research, facilitate opinion polling and enhance brand equity by efficiently conducting surveys.
The company’s open survey automation development platform delivers best-in-class phone-based research solutions. Its online survey tools provide the broadest set of survey options for customers available. Survox has over client 75 deployments, supported by more than 25 employees.
“The Survox solution enhances our contact center portfolio and empowers decision makers to gain fast, accurate insights from a precisely targeted set of respondents,” said Steve Sadler, Chairman and CEO of Enghouse. “We are very pleased to welcome Survox’s customers and employees to the Enghouse Interactive organization.”
ABOUT ENGHOUSE
Enghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a larger and more diverse enterprise software company through strategic acquisitions and managed growth within its business segments: Contact Center, Networks (OSS/BSS) and Transportation/Public Safety. Enghouse shares are listed on the Toronto Stock Exchange (TSX:ENGH). Further information about Enghouse may be obtained at www.enghouse.com.
OM SURVOX
Survox® lösningar för respondentinriktning och datainsamling via telefon gör det möjligt för beslutsfattare som använder marknadsundersökningar eller opinionsundersökningar att få snabba och korrekta insikter från en exakt riktad uppsättning respondenter. Vi tillhandahåller en enhetlig plattform för respondentinriktning och genomförande av flerkanaliga undersökningar via en blandning av metoder - telefon, online och IVR - och leverantörslösningar. För mer information besök www.survoxinc.com.
For further information please contact:
Sam Anidjar
VP, Företagsutveckling
Enghouse Systems Limited
Tel: (905) 946-3302