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Omnichannel Call Center Solutions
Enghouse Contact Center solutions provide all the functionality you need, with the flexibility you demand.
Enghouse Call Center Solutions ensure that your organization can deliver effective and efficient customer service and a premium customer experience. Quickly resolve customer needs, accessing experts no matter where they are located or what channels their customers use or prefer.
Our feature-rich solutions are delivered with fully-secured data handling practices and processes to meet your deployment or platform needs, each providing maximum agent flexibility and management options for seamlessly handling voice, voicemail, SMS, email, webchat, social media, and video collaboration channels.
AI and Automation
Enghouse Interactive solutions are enhanced by an expanding range of optional automations powered by EnghouseAI, our secure, CX-focused artificial intelligence suite. EnghouseAI’s applications are specifically designed for the Customer Experience space.
Flexibility and Choice
Enghouse Interactive works with leading industry partners and adheres to the most stringent standards. Enghouse Interactive’s Call Center Solutions integrate with a host of industry-class UCaaS platforms to afford you the flexibility and choice we are known for.
Alternativ för callcenter
Which Contact Center Deployment is right for you?
If your task is to explore new solutions, you know there can be a lot to consider. Enghouse has been guiding and supporting contact center professionals around the world for 40 years, so if you’d like to have a no-strings chat about your needs, just click the button below to have one of our team of experts get in touch – or continue reading to discover more about some options from Enghouse.
Kontaktcenter som en tjänst (CCaaS)
Reduce costs and improve the customer experience with our multi-tenant cloud platform administered and fully managed by Enghouse.
On Premises Contact Center
Fully-featured, highly scalable, robust contact center secured within your own environment and under your management and control.
Contact Center i privat moln
Combine the flexibility and security of private hosting with your UC platform of choice, administered and fully managed by Enghouse or your trusted Enghouse partner.
White Label Platform (for Service Providers)
White label a fully customizable contact center, either as a service offering to customers, or for your own multisite organization.
Alternativ för driftsättning
Enghouse Interactive-lösningar erbjuder flera olika driftsättningsalternativ
Tjänster för molnmigrering
Enghouse Interactive Professional Services säkerställer en smidig migrering med hjälp av bästa praxis inom branschen.
Att migrera operativa system till molnet är ett omfattande åtagande. Med hjälp av en kombination av verktyg för datamigrering och en stab av experter erbjuder Enghouse Interactive en så friktionsfri upplevelse av molnmigrering som möjligt. Vårt fokus är att upprätthålla högkvalitativa interaktioner under implementerings- och onboardingfaserna för att uppnå en smidig operativ driftsättning och en snabbare tid till värde genom användning av vår programvara.
Är du redo att lära dig mer om våra mjukvarulösningar för callcenter?
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