Introducing EnghouseAI. Practical AI for Smarter CX.

AI in the contact center, applied to the things that change your day. Summaries, evaluations and Voice of the Customer.

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Practical AI for smarter CX

Introducing EnghouseAI: Practical AI for Smarter CX

Watch as we delve into the transformative world of Artificial Intelligence (AI) and its real-world applications in the Customer Experience (CX) space that will enhance customer engagement and your business.

In an era where customer expectations are higher than ever, businesses need innovative solutions to stay ahead. EnghouseAI has been at the forefront of this revolution, offering a practical and impactful approach to integrating AI into your contact center and customer experience strategy that brings improvements and positive outcomes for the whole business.

Highlights

Three places where AI stops being a talking point and starts doing work in the contact centre.

Summarization

Improve agent efficiency with the ability to automatically summarize conversations, saving time both at the end of each call and at the start of any related future calls.

Automate interaction evaluations

Discover how you can review and evaluate up to 100% of contact center conversations, scoring interactions based on your own customized standards, consistently and without bias.

Identify actionable insights with AI

EnghouseAI delivers data-driven insights that help you clearly hear the Voice of the Customer, both the good and the not so much.

The whole session, whenever suits you

No live slot to make. Register once and the recording is yours.

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Transform the way you engage, understand, and serve your customers with the power of EnghouseAI.

Your presenters

Steve Nattress

Paul Stanczak

Dane Smith

Take the first step towards unforgettable customer experiences

Don’t miss this opportunity to revolutionize your approach to customer experience through practical AI solutions. Watch “Introducing EnghouseAI – Practical AI for Smarter CX” and learn how you can significantly improve business outcomes.