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Contact Centers
Global and regional contact center solutions to suit your needs
Enghouse Interactive Contact Centers
Enghouse Interactive offers a range of both global and regional contact center solutions to suit your needs. If you’re looking for a specific brand, you can find it in the list below, or use the contact us option to request more information.
Find your contact center product
Communications Center
Communications Center
Platform: Microsoft Teams, RingCentral, Avaya, Cisco, NEC
Size: Up to 500 agents
Also known as: TouchPoint, Zeacom, UCB, Q-Master, EICC Learn more
Competella
Competella
Platform: Microsoft Teams
Size: 1,000 agents, multi-tenant, Azure
Also known as: Competella SaaS Learn more
Contact Center for Enterprise
Contact Center for Enterprise
Platform: Cisco, Avaya, Mitel, ShoreTel, Alcatel, Microsoft Teams
Size: Mid-market, Enterprise, Large Enterprise
Also known as: Apropos, Syntellect, CIM Learn more
Contact Center for Service Providers (CCSP)
Contact Center for Service Providers (CCSP)
Platform: Any
Size: 200–20,000 agents (platform); 5–5,000 agents per tenant
Also known as: CosmoCom Learn more
CxEngage
CxEngage
Platform: Any
Size: Small through to Large Enterprise
Also known as: Lifesize CCaaS, Serenova Learn more
Presence Suite
Trio Enterprise
Trio Enterprise
Platform: Microsoft Teams, Alcatel-Lucent, Cisco, Avaya, Mitel
Size: Up to 200 users
Also known as: Trio Learn more
Voxtron Communication Center
Voxtron Communication Center
Platform: Microsoft Teams and many more
Size: 20–7,000 agents
Also known as: VCC Learn more
Assets
Further Reading
Hitachi Energy is a global organisation that is advancing a sustainable energy future for all. A market and technology leader in energy transmission, distribution, and grid automation solutions, it provides customers in the utility, industry and infrastructure sectors with innovative solutions and services. Hitachi Energy employs around 38,000 people in 90 countries and generates business volumes of approximately $10 billion.
Edenred is a world leader in specific purpose payments with tailored solutions for employee benefits, fleet and mobility services, and corporate payments. Edenred operates in 46 countries, serving over 50 million users.
Continue Reading
Nottingham City Council is a UK unitary authority that provides public services to the 330,000 residents. Its 6,500 staff are responsible for a wide range of services, from transport and education to leisure and social care.
Continue ReadingGet in touch
Tell us about your contact center needs and one of our representatives will help you find the right Enghouse Interactive solution. Use the comments box to share any specific requirements.
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