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Global and regional contact center solutions to suit your needs
Enghouse Interactive Contact Centers
Enghouse Interactive offers a range of both global and regional contact center solutions to suit your needs. If you’re looking for a specific brand, you can find it in the list below, or use the contact us option to request more information.
Find your contact center product
Altitude Xperience
Altitude Xperience
Platform: Azure, Huawei, Arsys, Avaya, Alcatel, Cisco
Size: 20–2,400 agents per node (supports multiple nodes)
Also known as: Altitude
ANDtek
Communications Centre
Communications Centre
Platform: Microsoft Teams, RingCentral, Avaya, Cisco, NEC
Size: Up to 500 agents
Also known as: TouchPoint, Zeacom, UCB, Q-Master, EICC
Competella
Competella
Platform: Microsoft Teams
Size: 1,000 agents, multi-tenant, Azure
Also known as: Competella SaaS
Contact Centre for Enterprise
Contact Centre for Enterprise
Platform: Cisco, Avaya, Mitel, ShoreTel, Alcatel, Microsoft Teams
Size: Mid-market, Enterprise, Large Enterprise
Also known as: Apropos, Syntellect, CIM
Contact Center for Service Providers (CCSP)
Contact Center for Service Providers (CCSP)
Platform: Any
Size: 200–20,000 agents (platform); 5–5,000 agents per tenant
Also known as: CosmoCom
ContaCT Highway
CxEngage
CxEngage
Platform: Any
Size: Small through to Large Enterprise
Also known as: Lifesize CCaaS, Serenova
Enghouse CCaaS
NTW Software
Presence Suite
Trio Enterprise
Trio Enterprise
Platform: Microsoft Teams, Alcatel-Lucent, Cisco, Avaya, Mitel
Size: Up to 200 users
Also known as: Trio
Voxtron Communication Centre
Voxtron Communication Centre
Platform: Microsoft Teams and many more
Size: 20–7,000 agents
Also known as: VCC
Assets
Further Reading
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Edenred is a world leader in specific purpose payments with tailored solutions for employee benefits, fleet and mobility services, and corporate payments. Edenred operates in 46 countries, serving over 50 million users.
Continue Reading
Nottingham City Council is a UK unitary authority that provides public services to the 330,000 residents. Its 6,500 staff are responsible for a wide range of services, from transport and education to leisure and social care.
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