Events

A webinar for contact centre and CX leaders. Whether you’re just beginning your AI journey or looking to expand your existing capabilities, we will demonstrate practical ways organisations are turning customer conversations into actionable insight.

The Customer Service Vision Day (CSVD) is coming to Hamburg!
On September 8, 2026, the CCV & Enghouse Interactive invites you to the Hyperion Hotel Hamburg for an inspiring day dedicated to Customer Service. Look forward to engaging presentations, exhibitors, and plenty of opportunities for networking and knowledge exchange.

Schedule
10:00 AM – 6:00 PM: Daytime program
7:00 PM – 9:00 PM: Evening event

CONAREC is the world’s largest customer experience (CX) event, held annually in São Paulo, Brazil. Focus: Customer experience (CX), new technologies, digital transformation, and real-world business case studies.

Be Different brings together decision-makers, CX experts, and innovative technology providers to explore the future of customer experience, digital transformation, AI, automation, and customer service. Focused on fresh perspectives, bold strategies, and technologies that drive meaningful change, the event serves as a key networking and business platform for the CX industry. Enghouse Interactive will be exhibiting at CX DIGITAL 2026, and we look forward to connecting with customers, partners, and industry professionals to showcase our latest customer engagement and contact center solutions.

It is Latin America’s premier connectivity and digital economy event, it gathers global industry leaders to focus on artificial intelligence, digital infrastructure, and cybersecurity.

The Expo Relación Cliente 2026 by IFAES takes place on October 7 and 8, 2026, at Kinépolis Ciudad de la Imagen in Madrid, Spain. This major event focuses on customer experience, contact centers, and artificial intelligence.

Visit us at our booth, #44!