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Upcoming Events
2026August 12
Beyond CSAT: Using AI to Understand the Voice of Your Customer
Webinar
A webinar for contact centre and CX leaders. Whether you’re just beginning your AI journey or looking to expand your existing capabilities, we will demonstrate practical ways organisations are turning customer conversations into actionable insight.
2026September 23–24
CONAREC
Sao Paulo, Brazil
CONAREC is the world’s largest customer experience (CX) event, held annually in São Paulo, Brazil. Focus: Customer experience (CX), new technologies, digital transformation, and real-world business case studies.
2026October 6–8
Futurecom 2026
São Paulo Expo in São Paulo, Brazil
It is Latin America’s premier connectivity and digital economy event, it gathers global industry leaders to focus on artificial intelligence, digital infrastructure, and cybersecurity.
2026October 7–8
Expo Relación Cliente
Madrid, Spain
The Expo Relación Cliente 2026 by IFAES takes place on October 7 and 8, 2026, at Kinépolis Ciudad de la Imagen in Madrid, Spain. This major event focuses on customer experience, contact centers, and artificial intelligence.
Visit us at our booth, #44!
Past Events
June 24–25, 2026
Vision 20XX
Cologne, Germany
June 23, 2026
Webinar: 2026 Australian Contact Centre Best Practice Report
Webinar
Learn More June 18, 2026
Webinar - Bring the Cloud Home – Secure, Sovereign and Flexible CX
Webinar
Learn More June 11, 2026
innovaphone Connect
Böblingen, Germany
June 10–12, 2026
ADMA – Audience Development Media Alliance
South Point Hotel, Casino & Spa, NV, USA
June 9, 2026
ExpoContact 2026
Madrid, Spain
June 9, 2026
CX Paris
Pullman Paris Tour Eiffel
June 2–4, 2026
Association of Tele-Service International (ATSI)
Tampa Convention Center, Florida, USA
May 26, 2026
APCC Conference
Lisbon, Portugal
May 21, 2026
Webinar - How to Avoid Outbound Call Spam and Improve Contact Center Performance
Webinar, in Spanish
Learn More May 21, 2026
CCV Business Brunch with Enghouse
Munich, Germany
April 23, 2026
CS Vision Day - CallNet - Zurich
Zurich, Switzerland
April 14–16, 2026
Innovate Utility CX (IUCX)
Tampa Convention Center, Florida, USA
February 24–26, 2026
CCW Berlin
Berlin, Germany
February 9–13, 2026
Cisco Live
Amsterdam, Netherlands
January 28–30, 2026
WSTA Annual Conference 2026
San Diego, USA
January 28, 2026
Enghouse 2026 Partner Kick Off
London, United Kingdom
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