Events

The event will once again take place this year on June 24 and 25, bringing together industry experts, partners, and professionals from the contact center ecosystem.
As a key new addition, June 24 will feature an exclusive free certification session for all attendees:

AI Readiness & EU AI Act Essentials for Contact Centers, a 4-hour, hands-on certification-style workshop.

To close the first day, all attendees are invited to a networking barbecue on the terrace of the Hotel Classic Harmonie, offering a relaxed setting to connect and exchange ideas.

On June 25, the event continues with a full agenda of expert sessions and inspirational talks, featuring speakers from Enghouse Interactive, our technology partners, and industry leaders, sharing insights, best practices, and forward-looking perspectives.