Upcoming Events

2026November 4–5
Service Summit Dusseldorf 2026
Düsseldorf, Germany

Service Summit is the leading trade fair and conference for digitalisation and innovation in customer service. Over two days, more than 1,500 customer service professionals, 150+ speakers and 100+ exhibitors come together to explore the latest trends, from AI-powered tools and voice AI to automation, self-service and customer service excellence.

Enghouse Interactive will be exhibiting at Booth K02, showcasing our regional portfolio, including Voxtron, Presence, QMS, Vecko and Enghouse AI. Visit us to see our solutions in action and discuss how we can help you deliver smarter, more efficient customer experiences.

2026November 12
Webinar - The Intelligent 360° Omnichannel Contact Center for Exceptional Customer Service
Webinar

Customers expect fast, seamless and personalized service on every channel, but meeting those expectations while controlling costs is a challenge for many organizations. In this free webinar, Dominik Adam and Martin Oberdanner, show how modern cloud contact centers help businesses raise customer satisfaction, streamline processes, support remote teams and get their service operations ready for the future. You’ll also see a live demonstration of modern contact center processes. Join us on November 12, 2026, at 11:00 AM CET.

Past Events

October 20–21, 2026
Customer Impact Summit
Cologne, Germany
October 15, 2026
CX Dinner Paris
Paris, France
October 8, 2026
Webinar: Voxtron new release - 19.4.3
Webinar
Learn More
October 7–8, 2026
Expo Relación Cliente
Madrid, Spain
October 6–8, 2026
Futurecom 2026
São Paulo Expo in São Paulo, Brazil
September 29, 2026
Business Brunch + Oktoberfest with CCV & Enghouse Interactive
Munich, Germany
September 23, 2026
Webinar - The intelligent 360° omnichannel contact center system for your excellent customer service
Virtual, in German
September 23–24, 2026
CONAREC
Sao Paulo, Brazil
September 17, 2026
CX DIGITAL 2026
Vienna, Austria
September 8, 2026
CS Vision Day - CCV
Hamburg, Germany
August 12, 2026
Beyond CSAT: Using AI to Understand the Voice of Your Customer
Webinar
Learn More
June 24–25, 2026
Vision 20XX
Cologne, Germany
June 23, 2026
Webinar: 2026 Australian Contact Centre Best Practice Report
Webinar
Learn More
June 18, 2026
Webinar - Bring the Cloud Home – Secure, Sovereign and Flexible CX
Webinar
Learn More
June 11, 2026
innovaphone Connect
Böblingen, Germany
June 10–12, 2026
ADMA – Audience Development Media Alliance
South Point Hotel, Casino & Spa, NV, USA
June 9, 2026
ExpoContact 2026
Madrid, Spain
June 9, 2026
CX Paris
Pullman Paris Tour Eiffel
June 2–4, 2026
Association of Tele-Service International (ATSI)
Tampa Convention Center, Florida, USA
May 26, 2026
 APCC Conference
Lisbon, Portugal
May 21, 2026
Webinar - How to Avoid Outbound Call Spam and Improve Contact Center Performance
Webinar, in Spanish
Learn More
May 21, 2026
CCV Business Brunch with Enghouse
Munich, Germany
April 23, 2026
CS Vision Day - CallNet - Zurich
Zurich, Switzerland
April 14–16, 2026
Innovate Utility CX (IUCX)
Tampa Convention Center, Florida, USA
February 24–26, 2026
CCW Berlin
Berlin, Germany
February 9–13, 2026
Cisco Live
Amsterdam, Netherlands
January 28–30, 2026
WSTA Annual Conference 2026
San Diego, USA
January 28, 2026
Enghouse 2026 Partner Kick Off
London, United Kingdom
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