Contact Center Software

Empower your teams and delight your customers

We provide contact center software solutions with industry-leading choice and flexibility
About Us
Contact Center Software
What We Do
We deliver a broad range of contact center software solutions designed to deliver winning customer experiences (CX). Enghouse Interactive helps transform the call center from a cost center to a powerful growth engine.
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What sets us apart
With over 35 years of experience in the Contact Center Industry, Enghouse Interactive offers two hallmark points of difference - Reliability and Choice
Reliability
Reliability
Across the organization, we do what we say and finish what we start. We are committed to continually evolving our solutions to deliver the advanced capabilities that our customers need while ensuring we consistently honor all our financial commitments.
Flexibility and choice
Choice
By offering Cloud, On-Premise, or Hybrid deployments, we ensure that our customers can use the approach that best meets their needs, with the ability to seamlessly transition from one platform to another on their timelines. Enghouse Interactive simplifies the advanced integrations customers want by leveraging a broad range of technologies based on open standards.
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Industries
Enghouse Interactive works with most industry verticals. Explore some featured industry-specific solutions.
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Feb 14, 2024 | By Pauline Ashenden

Learn how to harness and streamline knowledge for faster, more accurate service responses.

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Feb 2, 2024 | By Shep Hyken,

Shep Hyken, customer service and CX expert, debunks five of the most common myths and fears associated with AI and ChatGPT-type technologies related to customer service and experience.

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Jan 26, 2024 | By Steve Nattress

As we move into 2024, momentum around deploying contact center AI is accelerating. Gartner predicts that by 2025, 80% of customer service and support organizations will be applying generative AI. Moving beyond the hype, companies are now looking at exactly how they implement AI in the contact center.

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Enghouse Enhances Video Conferencing Solutions
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Voxtron Middle East Expands Portfolio to Include Enghouse CCaaS Solutions
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Enghouse Expands Partnership with Intertec Systems, Providing Video Collaboration and Contact Center Technologies to the Middle East
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