Contact Center Software

Empower your teams and delight your customers

We provide contact center software solutions with industry-leading choice and flexibility

About Us

What We Do
We deliver a broad range of contact center software solutions designed to deliver winning customer experiences (CX). Enghouse Interactive helps transform the call center from a cost center to a powerful growth engine.
Featured Product Categories
Contact Center Software
What sets us apart
With over 35 years of experience in the Contact Center Industry, Enghouse Interactive offers two hallmark points of difference – Reliability and Choice
Reliability

Reliability

Across the organization, we do what we say and finish what we start. We are committed to continually evolving our solutions to deliver the advanced capabilities that our customers need while ensuring we consistently honor all our financial commitments.

choice icon

Choice

By offering Cloud, On-Premise, or Hybrid deployments, we ensure that our customers can use the approach that best meets their needs, with the ability to seamlessly transition from one platform to another on their timelines. Enghouse Interactive simplifies the advanced integrations customers want by leveraging a broad range of technologies based on open standards.

Industries
Enghouse Interactive works with most industry verticals. Explore some featured industry-specific solutions.
Explore Solutions Tailored to Your Size of Company
Enterprise solutions

Enterprise Contact Centers (500+) Geo-redundant Contact Center Software. Deployed Globally. Managed Locally.

Enterprise solutions

Medium Contact Centers (250-500 Agents) Growing Small Business. Aspirational Enterprises. Where Does Your Organization Fit?

Small business

Small Call Centers, Help Desks (10-250 Agents) Cost Effective. Fully Featured. Easy to Use.

Featured Blog Posts
Browse More Articles
Oct 30, 2024 | By Enghouse Blog Team

Discover the essential contact center software features for control rooms, including resilience, touchscreen interfaces, and advanced call management. Learn how Enghouse CXCR excels with its robust, flexible, and customizable system for high-pressure environments. With geo-redundancy, color-coded call indicators, and seamless integration, CXCR ensures reliable and efficient communication for critical operations.

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Oct 24, 2024 | By Enghouse Blog Team

Discover why Enghouse Interactive’s Cloud Contact Center Solution for Utilities is the ultimate choice for utility companies. Learn about its comprehensive features, including omnichannel support, intelligent routing, proactive communication, and seamless third-party integrations designed to enhance customer service and operational efficiency.

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Oct 22, 2024 | By Enghouse Blog Team

Discover the top 5 best practices for overcoming language barriers in multilingual contact centers. Learn how Enghouse Interactive's solutions enhance customer satisfaction, streamline operations, and improve communication across languages.

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Latest From Enghouse Interactive
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Press Releases
Enghouse announces expansion of our cloud contact center technology in the Middle East through our partnership with Voxtron
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Press Releases
Enghouse Launches its Next-Generation EnghouseAI Suite
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Press Releases
Enghouse Enhances Video Conferencing Solutions
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