Contact Center Software

Empower your teams and delight your customers

We provide contact center solutions with industry-leading choice and flexibility
About Us
Contact center team member
What We Do
We deliver a broad range of call center software solutions designed to deliver winning customer experiences (CX). Enghouse Interactive helps transform the call center from a cost center to a powerful growth engine.
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What sets us apart
With over 35 years of experience in the Contact Center Industry, Enghouse Interactive offers two hallmark points of difference - Reliability and Choice
Across the organization, we do what we say and finish what we start. We are committed to continually evolving our solutions to deliver the advanced capabilities that our customers need while ensuring we consistently honor all our financial commitments.
Flexibility and choice
By offering Cloud, On-Premise, or Hybrid deployments, we ensure that our customers can use the approach that best meets their needs, with the ability to seamlessly transition from one platform to another on their timelines. Enghouse Interactive simplifies the advanced integrations customers want by leveraging a broad range of technologies based on open standards.
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Enghouse Interactive works with most industry verticals. Explore some featured industry-specific solutions.
Blog Posts
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Sep 21, 2023 | By Pauline Ashenden

In a fast-moving world, companies need to embrace proactive customer service to effectively address consumer needs. They must value customer time, minimize effort and deliver service seamlessly.

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Sep 15, 2023 | By Helen Billingham

Customers, more than ever, expect an omnichannel experience. They want the convenience of being able to move seamlessly between different digital and human channels.

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Sep 7, 2023 | By Annette Franz

Understanding their journeys and keeping up with those expectations across every stage of the relationship are both critical to ensuring that customers have a great experience.

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Latest From Enghouse Interactive
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Press Releases
Enghouse Systems Completes Lifesize Acquisition
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Press Releases
Enghouse Systems Acquires SaaS Provider VoicePort
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Press Releases
Enghouse Systems Acquires Competella AB, expands Enghouse Interactive CX portfolio with additional Teams capabilities in Northern Europe
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