Revolutionize the way you engage with your customers and empower your business

Enabling Technologies

Revolutionize the way you engage with your customers and empower your business

Why Choose Enghouse Enabling Technologies?

At Enghouse Interactive, we understand the importance of staying ahead of the curve. With our Fax Server Software and Media Server Software, you gain a competitive advantage that redefines your customer interactions. Embrace efficiency, security, and versatility with our Fax Server Software, and enjoy unprecedented customer engagement with our Media Server Software.

By incorporating our enabling technologies, you’ll embark on a journey of enhanced communication, improved agent performance, and increased customer satisfaction. Say hello to streamlined fax communications and personalised, dynamic media interactions that resonate with your audience. Discover the power of innovation as you transform your contact center into a hub of efficient, reliable, and engaging customer service.

Media Processing Software

Empowering Engaging Customer Interactions

When it comes to delivering exceptional customer experiences, our Media Server Software is a game-changer.

It’s time to take your contact center to the next level with dynamic and interactive media processing capabilities. From voice prompts and announcements to video conferencing and real-time transcription, our Media Server Software empowers you to offer a rich and seamless customer experience.

Enhance agent productivity and customer satisfaction with efficient media handling, enabling them to communicate through their preferred channels without any compromise on quality.

Advantages

The Advantages of Enghouse Media Processing Software

Contact Center for Enterprise

Highly Reliable

Proven to work across diverse operating environments, and an unparalleled range of devices.

Integrates With a Wide Range of Technologies

Deployable within applications or adjacent to other technologies to deliver advanced media processing capabilities.

Partner Ready

Solution developers, organizations, independent software vendors, value added resellers, and system integrators can quickly and easily add media processing capabilities to their applications and communication solutions.

Which Media Processing Software is right for you?

PowerMedia Extended Media Server (XMS)
PowerMedia Host Media Processing (HMP)

PowerMedia Host Media Processing (HMP)

PowerMedia HMP is a high-density, multimedia processing software engine for building innovative voice and video solutions on general-purpose servers without requiring specialized hardware. PowerMedia HMP-based solutions can be deployed on-premises on COTS servers, in virtualized environments, and in the cloud.

PowerMedia Extended Media Server (XMS)

PowerMedia Extended Media Server (XMS)

PowerMedia XMS trusted by world-class service providers and large enterprises to power millions of rich media sessions, features media server and Media Resource Function (MRF) functionality that enables real-time multimedia communications solutions on-premise or in the cloud.

Fax Server Software

Seamlessly Streamline Communication

In the digital age, fax communications remain a crucial aspect of many businesses. Our Fax Server Software brings this traditional communication method into the modern era. Say goodbye to cumbersome fax machines and hello to an efficient, paperless, and secure faxing solution.

With our Fax Server Software, you can send and receive faxes directly from your computer, integrate faxing with your email system, and enjoy real-time delivery confirmations. Experience unparalleled convenience and reliability as you streamline your communication processes, all while reducing costs and environmental impact.

Our family of Brooktrout Fax software delivers intelligent fax technology for developing both Time Division Multiplexing (TDM) to hybrid environments or Voice Over IP (VoIP) networks.

Advantages

The advantages of Enghouse Fax Server Software

Highly Reliable

Proven to work across diverse operating environments, and an unparalleled range of devices.

Network Support

Deployable in a wide range of networks, evolving from TDM to hybrid environments, or pure VoIP networks.

Highly Flexible API

Single Brooktrout API is highly adaptable and easily portable across Enghouse Fax technologies.

Partner Ready

Independent Software Vendors, Valued Added Resellers, and System/Solution Integrators can focus on developing their key applications and easily add fax technologies to their solutions.

Which Enghouse Fax Server is right for you?

Fax software icon
FoIP

Brooktrout Fax over IP

For software-only, host-based fax solutions, Brooktrout SR140 Fax over IP (FoIP) Software delivers high levels of performance reliability and scalability.

Brooktrout Fax TDM Boards

For fax solutions requiring connectivity to PSTN networks, intelligent Brooktrout Fax TDM Boards deliver unparalleled call completion at fast connection rates across T1/E1 PRI, analog, and BRI networks.

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Enabling Technologies
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