The requirements of customers and the market in terms of accessibility and ways to communicate are constantly shifting. The rapid pace of change puts great challenges on the organizations’ ability to meet expectations for speed and agility. Succeeding in the competitive environment that exists today requires flexible and cost-effective communication solutions that guarantee persistently high accessibility and service – solutions that always put the customer first.
Trio helps you interact with your customers swiftly and efficiently, independent of communication channels. Trio can be linked to many communication platforms and integrated with CRM systems, calendar systems and presence systems. Trio is used chiefly by operators and agents, whose main focus is to provide the best possible customer experience.