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Leverage your Investment in Cisco Unified Communications
Solutions for Cisco to deliver the best communications experience
As a leader in collaboration, many organisations rely on Cisco Unified Communications as a cost-effective and powerful enterprise communications platform. To deliver the best communications experience you can integrate contact centers and customer facing operational units into existing UC infrastructures.
Enghouse Interactive offers a range of solutions for Cisco UC. These include reception and call handling, call recording and quality management plus omnichannel contact centre solutions.
All boast a wealth of features and deployment options to boost productivity across the organisation and enhance the customer experience.
Advantages
Enghouse Attendant Console for Cisco
A Trusted Cisco Partner
Cisco Preferred Solution Partner with over 20 years of experience
Modular Approach
Leverage your investment in Cisco UC and add functionality as required.
Flexible Deployment
Simplify migration path from other PBX or UC environments to Cisco.
Benefits
Bridging the Gap Between Unified Communications and Contact Centers
Tried and Trusted
Our solutions are tested to ensure they are interoperable with Cisco Unified Communications by undergoing regular Interoperability Verification Testing (IVT), and alongside other software solutions to ensure compatibility as part of the wider UC solution.
Flex as you grow
Our powerful and scalable applications for Cisco UC use a modular approach. This means you can add features and functionalities as your budget or requirements dictate. From operator console, call handling to omnichannel contact centre capabilities, dramatically reduce interaction answer times, and improve the customer experience
Connect your entire enterprise
Connect, communicate, and collaborate with your customers across your entire enterprise. Enghouse Interactive brings together unified communications (UC) technology such as Cisco Jabber, in collaboration with the latest communications centre solutions, to turn the vision of the connected enterprise into a reality.
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