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Enghouse’s Steve Nattress, VP of Product Management, talks to CX Today about Ethical AI in customer service, including:
– Changes in contact center AI in the past 2 years
– The need for AI transparency in CX
– How Enghouse helps customers stay compliant and secure with AI
– How contact center decision makers can evaluate potential AI partners for their own business and customer safety
– The need for AI transparency in CX
– How Enghouse helps customers stay compliant and secure with AI
– How contact center decision makers can evaluate potential AI partners for their own business and customer safety
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