Your Guide to MS Teams Contact Center Integration

At some point, nearly every organization will evaluate Microsoft Teams as their voice and UCaaS platform. When contact centers are part of the equation, it adds an important consideration—but it should never be a barrier to adopting the world’s most popular UC solution.

To make informed decisions, contact center leaders and IT decision-makers need a clear understanding of the available deployment options for integrating their contact center with Microsoft Teams. This comprehensive eGuide from Enghouse Interactive—a trusted, experienced, and Microsoft Gold-certified contact center partner—helps you explore the full range of integration possibilities for your organization.