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2026
Oct 20-21
Cologne
Booth C19
Book a meeting with us
Book a meeting with our team during Customer Impact Summit to discuss your specific goals.
Join Enghouse Interactive at the Customer Impact Summit 2026
Join us in Cologne on 20-21 October, where customer service leaders, CX experts, and AI innovators come together to explore practical solutions for the future of customer engagement. As part of the event, Taoufik Massoussi will take the stage on 20 October at 14:00 with the session“Leading Customer Service in the Age of AI: How It Changes the Role on a Daily Basis”, sharing real-world insights on how AI is transforming customer service operations, decision-making, and the day-to-day responsibilities of service leaders.
Visit us to discover how organizations can combine AI innovation with human expertise to deliver exceptional customer experiences
Meet our team at Customer Impact Summit:
Berkan Denkci,
VP of Sales, Central Europe
Axel Christochowitz
Sales Manager
Dominik Adam
Solutions Engineer
Taoufik Massoussi
Product Manager
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