Call Center, Unified Communications and Self-Service Solutions
Enghouse Interactive has over 10,000 customers around the world using our contact center products and more than 1 million agents handling more than 1 billion customer interactions each day!
Whether you want a cloud, on-premise or hybrid solution, we have your answer! We have the world’s most comprehensive portfolio of unified communication products, including: multi-channel call center, CTI integration, IVR, operator attendant consoles, call recording and quality monitoring, predictive dialers, knowledgebase product offerings and more. Reach your customers anytime, anywhere, anyhow!
Enghouse Interactive Releases Communications Center 8.1 - January 20, 2015
Strathmore’s Who’s Who needed to reduce costs, simplify administration and management, and increase storage for 50,000+ recorded calls per month. Using Call Recording from Enghouse Interactive they…