Build the skills to deliver smarter customer experiences

Enghouse Essentials Fast-Track Training

Build the skills to deliver smarter customer experiences

Practical training to help you increase confidence, accelerate adoption, and maximize the value of your Enghouse solutions.

Next Live Session

Voice of the Customer (VoC)

What You’ll See

Join us for a quick 30-minute webinar where you’ll learn:

 

  • How Voice of the Customer (VoC) works (demo)
  • How to identify important customer journey touchpoints
  • Best practices on how to implement, to gather the most information
  • Tips and Tricks on how to analyze, assess, and interpret the data gathered

Presented by:

Spencer Tidd
Spencer Tidd
– Principal Solutions Consultant
Enghouse Interactive
Date: Mar 31, 2026
Time: 3:30 PM EDT

Duration: 30 minutes

Upcoming Live Training

DateTitle 
Apr 30, 2026, 3:30 PM EDT
QMS and EnghouseAI - Activating Transcription, Summarization and Sentiment Analysis
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