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Contact UsLearning is an ongoing process; regardless of whether you are a new or existing customer, one of our reseller partners or an organization looking at an Enghouse Interactive solution for the first time, training is critical to the successful use of our technologies, and maximizing your ROI.
We appreciate that every organization’s needs are different, which is why we offer a choice of ways to learn about our products that will enable you to maximize the full potential from your chosen solution.
Training doesn’t have to involve time away from the office. We offer onsite hands-on classroom-based training, self-paced online training, webinars, simulation-based tutorials, and videos. From quick reference cards to tips for successful deployment – it’s all at your fingertips! Our classes are designed to accelerate user adoption and increase productivity.
Developing your employee’s skills with the contact center tools will improve metrics and increase first contact resolution, resulting in an improved customer experience.
Organizations that invest in their employee training earn 24% higher profit margins 1
94% of employees2 would stay with a company if there were investments in their training and development.
68% of employees3 say training and development is a company’s most important policy.
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