Reach Respondents Based on How They Choose to Engage.
Decision makers need solutions that provide rapid, accurate, sharp insights. When architecting a research project, a researcher must not only design a survey and identify an audience but also determine how best to collect opinions and feedback from their targeted group.
Our solutions enable insights managers, market researchers, pollsters, and call center managers to reach customers, employees, and constituents through multi-channel touchpoints.
The platform enables operations across a mix of data collection modes, including phone (CATI), online (WAPI), Interactive Voice Response (IVR), mobile, and heterogeneous vendor solutions. This helps to complete projects within the shortest time and cost-effectively using the fewest sample records available.
Our user-friendly Multi-Mode Platform streamlines data collection from targeted respondents, reduces costs, and simplifies data processing and analysis.
With the variety of options available at their fingertips, researchers can design data collection strategies that bridge diverse modalities, organizations, and vendors, regardless of existing in-house capabilities. Designing data collection strategies to best fit the needs of the research being conducted, has never been easier or more flexible!