Featured Partners

Over its more than thirty years of operation, Enghouse Interactive has cemented strong and enduring partnerships with numerous top-tier platform and service providers in the Information Technology and Telecommunications fields. These partnerships enable Enghouse to continuously innovate and grow through cooperative development and a dedicated channel sales strategy. We are proud to showcase here the outstanding partners who help us deliver industry-leading contact center solutions to businesses across North America.

Thank you, partners!

ACS

End to end, voice, on premise or in the cloud, as well as Unified Communications Solutions.

AGC Networks

AGC Networks are a  Global Technology Solutions Integrator managing your IT while you focus on your core competencies to grow your business.

Amazon Web Services

With Enghouse Interactive and Amazon Web Services, clients will be given the ability to run their contact center with a premier self-service, cloud-based product. Enghouse Dialer and Amazon Connect make it easy for all contact centers, regardless of size, to deliver exceptional customer service at a low cost.

ATCOM

ATCOM Business Technology Solutions is a full service IT Company that specializes in understanding its clients’ unique businesses and coming up with innovative solutions that will give those clients the competitive advantage needed to succeed.

Avaya

Avaya provides the most complete portfolio of software and services for multi-touch contact center and unified communications offered on premises, in the cloud, or a hybrid.

Black Box

Black Box Corporation (NASDAQ: BBOX) is a leading technology solutions provider dedicated to helping customers build, manage, optimize, and secure their IT infrastructure.

Biz Technology Solutions

Biz Technology Solutions, Inc (BTS) provides full-service technology solutions for medium to large organizations throughout the Southeast.

Cisco

Cisco is the worldwide leader in IT and networking. We help companies of all sizes transform how people connect, communicate, and collaborate.

CDW

CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare organizations in the United States, Canada and the United Kingdom.

Cerium Networks

Cerium Networks is a privately-held Washington corporation with a core business of the design, implementation, management and support of integrated networked communication solutions.

CommunityWFM

CommunityWFM is a leading workforce management (WFM) software vendor, providing cloud-based workforce management solutions that offer increased automation, collaboration, and ease of use – plus full integration with Enghouse Interactive Communications Center.

Converge One

ConvergeOne is a leading IT services provider of collaboration and technology solutions for large and medium enterprises. We’ve spent decades building upon our technology offerings which span the core technology markets- collaboration, enterprise networking, data center, cloud and security.

CNP Technologies

CNP Technologies designs, installs, maintains and supports a full range of business technologies to keep you connected.

Dimension Data

By leveraging the Enghouse Interactive Customer Experience platform on-premise and in the cloud, Dimension Data is able to elevate the customer experience. For more than 20 years, Dimension Data has been helping businesses deliver superior coverage to their customers.

DTC

DTC is a leading communications system integrator in Southern California. Specializing in NEC voice communications, complex data networks, and implementing all aspects of today’s most intricate communication solutions.

Enabling Technologies

Enabling Technologies is a leading systems integrator and certified support partner for Microsoft Skype for Business/Office 365/ SharePoint technology.

Insight

Insight is a leader in providing smart, cutting-edge technology solutions for organizations of all sizes. From developing unique strategies to delivering the products, services and expertise, we’ll help your business run more efficiently and modernize through Insight Intelligent Technology Solutions™.

Lantana Communications

Lantana Communications is a systems integrator, delivering dependable, cost-optimized, efficient voice, video, data and security services.

Longview Systems

Long View is one of the most powerful information technology services and solutions companies in North America with offices across the continent. With a clear focus on combining business and technology through our Hybrid IT methodology, Long View is able to define and customize what the future of IT looks like.

Lumenvox

LumenVox is a speech automation solutions company providing technology design, development, deployment, and tuning services including the LumenVox Speech Recognizer, Text-to-Speech Engine, Call Progress Analysis, and Speech Tuner.

Message Media

 MessageMedia was founded in 2000 with the idea that businesses could utilise text messaging with great results. They are the preferred choice for small to medium business but also provide solutions to large enterprises looking for ways to engage better with their customers.

MCPc

MCPc provides services that keep devices at maximum productivity, effectiveness, compliance and security for their whole lifecycle, from procurement to retirement.

Micro Automation

MicroAutomation delivers contact center and 911 solutions that enhance the end-customer experience and provide our clients with a competitive advantage in the marketplace.

Microsoft

Enghouse Interactive and Microsoft produce the highest performing capabilities for contact center and unified communications. Together they deliver synchronized customer engagement from start to finish of every customer interaction.

NATG

Since 1984, North American Telecom has been providing customers ranging from Fortune 500 corporations to regional companies and institutions with integrated design, new telephone system installation, and telephone system repair services.

Nuance

Nuance Communications is an American multinational computer software technology corporation.

OneNeck

OneNeck delivers hybrid IT solutions, including cloud and hosting solutions, managed services, enterprise application management, professional services and IT hardware.

Presidio

Presidio is a leading IT solutions provider assisting clients in harnessing technology innovation and simplifying IT complexity to digitally transform their businesses and drive return on IT investment.

Ribbon

Ribbon Communications is a global technology software company with more than two decades of leadership in real-time communications. Built on world-class technology and intellectual property, Ribbon delivers secure, engaging real-time communications for today’s world.

Selectron

Selectron Technologies specializes in providing integrated solutions for city, county, and state.

TDS

TDS Telecommunications Corporation (TDS Telecom/TDS®), a wholly owned subsidiary of Telephone and Data Systems, Inc., is the seventh largest local exchange telephone company in the U.S and a growing force in the cable industry.

Teleopti

Teleopti is an international Swedish company, pioneering powerful workforce management (WFM) software. Their advanced automation supports great customer experiences and boosts operational profitability.

TeleVoice

TeleVoice’s team of consultants, developer, programmers, voice talent and installers are among the most experienced in the industry. We’re passionate about getting it right – delivering the right solution on schedule and within your budget.

Telus

TELUS provides Wireless and Internet services across Canada, along with TV and Home Phone services in western Canada.

UTC Fire & Security

UTC Climate, Controls & Security is a global provider of building technologies. Our fire safety, security, building automation, heating, ventilating, air-conditioning and refrigeration systems and services promote integrated, high-performance buildings that are safer, smarter and sustainable.

Vox Network Solutions

VOX provides consulting, contact center, collaboration, network, security, managed services and a prescriptive process methodology to help you prosper.

Windstream

Services designed for business ranging from home/small offices up to 50 employees, including Internet Solutions.

What We Do

Enghouse Interactive’s integrated suite of solutions includes multi-channel contact center, self-service, attendant operator consoles and workforce optimization. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements.

Enghouse Interactive Video -Contact Center & Customer Service Solutions