Customer Impact Summit

Join us at the Customer Impact Summit, where customer service leaders, CX experts, and AI innovators come together to explore practical solutions for the future of customer engagement. As part of the event, Taoufik Massoussi wird am October 20th at 14:00 with the session, “Führender Kundenservice im Zeitalter der KI: Wie sich die Rolle im Alltag verändert”, sharing real-world insights on how AI is transforming customer service operations, decision-making, and the day-to-day responsibilities of service leaders. Visit us to discover how organizations can combine AI innovation with human expertise to deliver exceptional customer experiences