Customer Impact Summit

Join us at the Customer Impact Summit, where customer service leaders, CX experts, and AI innovators come together to explore practical solutions for the future of customer engagement. As part of the event, Taoufik Massoussi will take the stage on October 20th at 14:00 with the session, “Leading Customer Service in the Age of AI: How It Changes the Role on a Daily Basis”, sharing real-world insights on how AI is transforming customer service operations, decision-making, and the day-to-day responsibilities of service leaders. Visit us to discover how organizations can combine AI innovation with human expertise to deliver exceptional customer experiences