Guia eletrônico: Como reduzir o tempo de resposta do atendimento ao cliente

Fast response times are a key driver of customer loyalty. According to Enghouse research, most customers rank speed as the top factor in delivering a satisfying service experience. And with 76% of customers saying they’d leave a provider after just one poor experience, the stakes couldn’t be higher.

This actionable eGuide breaks down what every CX leader needs to know about improving customer response times, detailing seven practical strategies you can implement right away to improve performance and retention.

Download now and start transforming your customer experience